At Edge Knife Pro Store, we understand that the anticipation of receiving your handcrafted Japanese knife or premium kitchen tool is part of the excitement. That’s why we’ve designed a delivery process that is as refined and reliable as our products. We are committed to ensuring your carefully selected items reach you safely and efficiently, no matter where you are in the world.
Our Shipping Partners & Methods
To guarantee the security and timely delivery of your valued purchases, we partner exclusively with world-leading courier services: DHL, FedEx, and EMS. Each parcel is packaged with the utmost care, ensuring your precision-crafted knives and tools are protected throughout their journey.
Shipping Options & Timeframes
We offer two distinct shipping methods to suit your needs:
1. Standard Shipping (Courier: DHL / FedEx)
- Cost: £12.95 (or equivalent in your local currency).
- Delivery Time: 10-15 business days after dispatch.
- Ideal For: Customers who prefer a faster, tracked shipping service with comprehensive parcel oversight from dispatch to delivery.
2. Free Shipping (Courier: EMS)
- Cost: Complimentary on all orders over £50.
- Delivery Time: 15-25 business days after dispatch.
- Ideal For: The discerning customer who values exceptional value without compromising on the quality of delivery service.
Please Note: All orders undergo a meticulous 1-2 business day processing period where we ensure your items are perfectly prepared for their journey. Delivery times commence from the date of dispatch. Please note that we are unable to ship to locations within Asia and a select number of remote regions.
A Seamless Journey to Your Door
From the moment you complete your order with Visa, MasterCard, JCB, or PayPal, our team springs into action. Your chosen items are carefully inspected, securely packaged in protective materials, and handed to our trusted courier partners. You will receive a confirmation email with tracking information once your order is on its way, allowing you to follow its progress to your kitchen.
Our Commitment to You
Just as our knives are forged for perfection, our delivery service is built on a foundation of reliability and trust. We are proud to serve a global community of professional chefs and culinary enthusiasts who expect nothing less than excellence. Should you have any questions about your order’s delivery, our dedicated customer service team at [email protected] is here to assist you.
Thank you for choosing Edge Knife Pro Store. We are honoured to be a part of your culinary journey.